Responsible Gaming at BetNJet

Our Commitment to Safe Play

We at BetNJet understand that for a small percentage of players, gambling can become problematic. Problem gambling is a recognised condition that can affect anyone, regardless of age, background, or experience. That is why we take a proactive approach — we don't just react to problems, we actively work to prevent them.

Our Bet NJet platform is operated under a Costa Rica licence, and we hold ourselves to high ethical standards when it comes to player protection. Our responsible gaming policies apply to all users across all versions of our platform — desktop, mobile browser, and our dedicated app.

Recognising Problem Gambling

The first step toward healthier gaming habits is awareness. We encourage you to regularly ask yourself the following questions:

• Do you spend more money on gambling than you can afford to lose?
• Do you find it difficult to stop playing, even when you want to?
• Has gambling affected your relationships, work, or mental health?
• Do you chase losses, hoping to win back money you've lost?
• Do you feel anxious, irritable, or restless when you're not gambling?
• Do you hide your gambling habits from friends or family?
• Do you borrow money or sell possessions to fund gambling?

If you answered yes to one or more of these questions, we strongly encourage you to use the tools available on our BetNJet platform and to reach out to one of the professional support organisations listed at the bottom of this page.

Our Responsible Gaming Tools

We provide a full suite of player protection tools directly within your Bet NJet account. These tools are available at any time and are designed to help you manage your gambling behaviour effectively.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your BetNJet account. Once a limit is set, it takes effect immediately. If you wish to increase a limit, a cooling-off period will apply to prevent impulsive decisions.

Loss Limits

Loss limits allow you to cap the amount you are prepared to lose over a given time period. At Bet NJet, we believe this is one of the most effective tools for maintaining financial control. When your loss limit is reached, you will be unable to continue wagering until the period resets.

Wagering Limits

In addition to deposit and loss limits, our BetNJet platform allows you to set a maximum amount you can wager within a chosen timeframe. This gives you granular control over your total betting activity.

Session Time Limits

It's easy to lose track of time while playing. We at Bet NJet offer session time limits that will alert you — or automatically log you out — once you have been playing for a set duration. You can configure these limits in your account settings.

Reality Checks

Our BetNJet platform can send you regular on-screen notifications during your session, reminding you how long you've been playing and how much you have wagered. These reality checks are a gentle but effective nudge to pause, reflect, and make an informed decision about whether to continue.

Cool-Off Period

If you feel you need a short break from gambling, you can activate a cool-off period through your Bet NJet account. This temporarily suspends your ability to log in and play, typically for periods ranging from 24 hours to several weeks.

Self-Exclusion

For players who need a longer break, we offer a self-exclusion option. Once activated on your BetNJet account, self-exclusion prevents you from accessing your account for a minimum period that you choose. During this time, you will also be removed from all marketing communications. We take self-exclusion seriously — we will not attempt to encourage you to return during your exclusion period.

Our Approach to Player Protection

Protecting Minors

At Bet NJet, we have a strict zero-tolerance policy toward underage gambling. Our platform is strictly for players aged 18 and over. During the registration and verification process, we carry out age verification checks to ensure compliance.

We also recommend that parents and guardians use parental control software to prevent minors from accessing online gambling sites. Tools such as Net Nanny, Gamban, and Betfilter can be used alongside the controls available on our BetNJet platform to create a safer online environment for young people.

If you suspect that a minor has gained access to a gambling account — including on our Bet NJet platform — please contact us immediately via our 24/7 live chat or at support@betnjet.com.

External Support Organisations

We at BetNJet want to make sure you always have access to professional help if you need it. Below is a list of independent organisations that provide free, confidential support for problem gambling:

• GamCare – www.gamcare.org.uk – Free support, advice, and counselling (UK)
• Gamblers Anonymous – www.gamblersanonymous.org – International peer support network
• BeGambleAware – www.begambleaware.org – Resources and helpline (UK)
• Gambling Therapy – www.gamblingtherapy.org – International online support
• Gordon Moody – www.gordonmoody.org.uk – Residential and online treatment programmes

Tips for Responsible Gaming

Our Bet NJet team encourages every player to follow these guidelines for a safer, more enjoyable gaming experience:

1. Always set a budget before you start playing and stick to it.
2. Treat gambling as entertainment, not as a way to make money.
3. Never chase your losses — accept them as part of the experience.
4. Take regular breaks and use session time limits.
5. Never gamble under the influence of alcohol, medication, or emotional stress.
6. Keep track of the time and money you spend on our BetNJet platform.
7. Talk to someone you trust if gambling is causing you concern.

New players looking to get started can easily sign up and immediately access all responsible gaming tools from within their account.